Frequently Asked Questions
What is the FDL Pampership?
The FDL Pampership is a monthly maintenance program, which keeps your pet's skin and coat in top condition. Your pet will have a spa day once each month.
Why a Monthly Maintenance Program?
Regular maintenance grooming and nail care is imperative for optimum health & proper hygiene which directly affects your pet’s quality of life. Our program makes it easy to keep your pets looking and feeling their best year-round.
Will i be in a contract?
When you become a member, there is no contract involved. We only require a 30 day notice if you wish to cancel.
Can I share my FDL Pampership with other pets
Your FDL Pampership is exclusive to one pet, but you can get multiple Pamperships.
Do my services roll over if I miss one?
The FDL Pampership fee holds your spot each month. Services do not roll over, so make sure you take advantage of our latchkey service to get the most out our service!
Can i get my pet groomed every 6 or 8 weeks instead?
The FDL Pampership is a monthly maintenance program. The options for 6 or more weeks or one time appointments are not available.
How do i pay?
FDL Pampership fees will be automatically charged to your account on the 1st of each month. No payment will be needed at the time of your appointments.
How can i sign up?
Enrollment opens in November of every year. If you would like to sign up or be added to the waitlist, please click the button.
how do i cancel my membership?
You can cancel at any time. We ask that you give us at least 30 days notice in writing by sending us a text or email. If your final payment has been drawn, you will still be entitled to your last appointment.
In the unfortunate event that your pet is no longer with you, of course, the membership would end immediately..
What is latchkey service?
Latchkey service is great those of you who work or cannot be home at the time of your appointment. We would access your pets the same way a pet sitter or dog walker would. We can arrange to leave a key, garage code, or remote door opening for access to your pet and they will be returned as per your instructions. This makes grooming your pet even easier and more convenient! When you come home your pet will be clean, cute and happy!